Most Popular Operations Content
Statistics, Facts, & Such
01/01/1997
33% of American households now have computers. 7% of those have tried on-line banking.
Reported in December 13, 1996 American Banker:
Computer Security
01/01/1997
Data processing managers and executives who oversee their companies' data systems remain concerned about the security of their systems, according to a recent Ernst & Young report.
Lenders Not Liable For Contamination
01/01/1997
A recent decision in a federal appeals court in Cincinnati resulted in a genuine sigh of relief from lenders in the banking industry.
Question & Answer
01/01/1997
Question: One of our customers came in and asked us for copies of the CTRs we have been filing on his business. He says the IRS is auditing him and wants to see them.
What Is A Customer?
01/01/1997
Employees of all types of financial institutions know all about the customer service process-they live and breathe "customer service!"