Most Popular Operations Content
Waiving Reg E Disclosures
10/30/2022
We have customers who initiate the same Reg E wires, for the same amount, to the same country, each month. The required disclosures are read to the customer each time. Can this disclosure requirement be waived if the customer sets up the wire as a Standing Order or sets up the wire to be an STO?
Migrating to a vendor’s replacement imaging system
10/30/2022
How are documents migrated from a vendor’s old system to the new one?
Can we still de-risk customers?
10/30/2022
Our examiners want us to bank some money service businesses. Can’t we decide who to bank?
Generic alert responses
10/30/2022
Our system allows us to use repetitive reasons for clearing alerts. Our auditor recommended we not use these. Why is that?
Mass clearing of alerts
10/23/2022
Our system allows us to “mass clear” alerts we know are not suspicious. Any compliance concerns with this process?