Does your agreement allow you to discontinue this service?
Our bank will be celebrating Juneteenth, Friday June 19th as a holiday. How should the information (signage) be posted at the ATM for deposits made after 12:00pm will not post until Monday, June 22nd. Is there a regulatory requirement to post this information at the ATM or would a notice posted at the door be considered in compliance?
Is it true that we can scan drivers licenses when we open accounts online but then they have to be destroyed?
If a customer places an order online, but never receives their merchandise, do we have to investigate?
I have a customer who is submitting a dispute for services not as described. After filing all the information, we have received a response that it is past the allowable network time frames for this dispute. Are we required to give the customer credit for this transaction?