If a customer has multiple entities but only one is listed on the subpoena, are we restricted to giving information only about the listed entity?
Can Mom and Dad be co-custodians for their baby’s UTMA?
Can we require a copy of a customer’s receipt if they are disputing the amount of a charge?
How should withdrawals from UTMAs be handled? Payable to the minor, payable to the custodian, payable to the UTMA, or does it matter?
If we have a customer file an untimely debit card dispute on an unauthorized card transaction are we required, under Reg E, to refund overdraft fees that occurred after the 60 day period?