Is the CFPB expected to take any UDAAP actions this year?
What actions has Congress recently taken that impact the CFPB?
If a customer opts out of receiving emails under CAN SPAM, but is signed up to receive e-statements, do we need to check that against the opt-out list?
How can banks create a dialogue with their customers via Facebook or other social media without being drawn into situations where a customer or the banker might make a social media mistake (e.g., posting an account number online)?
Can a bank be liable for encouraging employees to solicit responses to a contest benefitting a local charity with links posted on their personal Facebook pages?
Do you have to display "Member FDIC" on Facebook posts if you are simply saying "Check out this new checking product" and provide readers with a link that takes them to a page with full disclosures?
We mailed the borrower’s Loan Estimate and they emailed us that it was received, and they want to proceed with the loan. Can we act on this emailed notice?
Can we issue an approval letter subject to an appraisal report?
Can fair lending violations be expensive?
What are the impacts of fair lending violations?