Can someone tell me what the record retention is for wire transfers?
In regards to BSA record retention requirements, if a business has a certificate of deposit and an individual who is authorized to sign for that business presents that certificate, are we to keep record of the business (the customer) name, address, and TIN or the name, address, and TIN of the authorized individual?
Is there a place online that I can print off that lists each type of record and how long we have to retain them?
A grand jury subpoena has requested a picture of a person making a transaction at our teller line that is no longer in our records. Is there a requirement the bank is supposed to comply with for how long our camera records are retained?
How many times should a document be "touched" before retrieval?
What are the four types of capture?
What are some examples of electronic document imaging?
Can a business do split deposits into a checking and savings account if both accounts are titled in the business name?
We have always taken the position that we do not make copies of US Treasury checks for customers. Are there rules or regulations governing this, so that we can back our position?
Question: What are we required to do in addition to changing a customer's address and/or re-issuing a card?