01/13/2019
We are making changes to a checking account that we offer, we are going to implement a monthly fee. Because this will negatively impact our members, don't we have to notify them and how much time do we need to provide before making the change?
09/23/2018
We have an upcoming deposit account fee change requiring advance notice to affected account holders. If we know we have a bad address (statements have been returned), are we required to mail the notice to the last known address?
07/15/2018
Is a bank required to give its business customers a schedule of fees?
06/10/2018
Are dormant accounts not subject to receive a monthly statement, or is it still required to be sent via Reg DD?
04/08/2018
We are changing our Certificate of Deposit from a single rate to a tiered rate. My question is, do we need to post all the various levels of each CD term on our lobby board?
For example, right now 12 month CD has a minimum deposit of $1,000 and the APR is 0.65 and the APY is 0.65. When we change, the 12 month CD will be $1,000 to $9,999, with the APR being 0.65 and the APY is 0.65, $10,000 to $24,999 , the APR is 0.70 and the APY is 0.70 and for $25,000 and above, the APR is 0.75 and the APY is 0.75.
Does the lobby board need to show that for each CD term?
01/14/2018
What is the difference between a service charge and a maintenance fee?
12/24/2017
What forms per regulations/laws, besides disclosures, are required for a new customer opening deposit accounts, including IRAs?
10/15/2017
May a bank pay interest on a 16 month CD at maturity, or are we required to pay the interest at least annually?
09/18/2016
Can separate advertising information (re: a new product) be included with a CD Maturity Notice?
11/22/2015
We will be sending letters to our customers with grandfathered NOW accounts informing them that accounts will be switched to Super NOW accounts,
regular checking accounts, etc. What information is required in the letter we provide to the customer, and is there a timing issue?