Must we go through the formalities of an investigation and document what we’ve done such as paying provisional credit on claims that were made timely?
Management would like to cautiously bank “just one really good” customer who is getting into cannabis sales. Can we ease into it like this, and if so, what should we focus on?
What is our obligation under Reg E if a spouse on an account wants to file disputes for charges incurred by the other spouse on the account?
I’m so confused! I keep hearing about the “SAFER Banking Act”. How is that different from the “SAFE Act” from several years ago? Is it being updated?
If we use a vendor program to screen loan applications and they are insured against defects, we can use them, correct?
What is one example of AI going wrong in marketing?
A customer had a charge out of his account six months ago. That’s old and means he has unlimited liability so we don’t have to investigate it. Is that right?
Will examiners be reviewing AI in exams?
I’m trying to understand the marijuana “Cole Memo” because my bank is thinking about banking cannabis customers. Is there more than one Cole Memo, and is it even still effective? It seems like a mess!
My State has not yet legalized marijuana. Do I still need to know anything about cannabis banking?