Once our bank receives a WSUD for a revoked authorization claim, and we return the posted ACH debits, do we have any other obligations?
If we approve a client to use same-day ACH debits, do we have to let them use all SECs they are approved for, or can we restrict their same-day activity?
I work in the BSA/AML area at my financial institution. Recently we had an incident where a SAR needed to be filed on an accountholder. While the situation wasn’t major, it still required a SAR and our CEO told us not to file it. I am afraid of what could happen if I don’t follow his orders. This is a small town so the bank is the only major employer I can’t easily change jobs. No matter what I do f(ile the SAR or don’t file it) I cannot win. Help!
When a consumer signs an ACH authorization, isn’t the correct ACH class code a PPD every time?
Our signature card has “authorized signer” on individual accounts only. How do we put an authorized signer on a joint account?
We received a call from another bank that one of our customers is debiting accounts that are no longer valid, and that the bank has already submitted numerous NOCs to correct issues. Are we obligated to do anything?
One of our customers disputed an ACH debit. We requested a copy of the authorization. We provided the authorization to our customer who still says she did not authorize the debits. Can we do anything else?
If a customer attempts to send a single Same-Day ACH Debit entry that exceeds $25,000, what should we do?
We’ve had so much trouble with incoming International ACH Transactions (IATs), we don’t want to process them anymore. How can we block IATs?
Can we allow our business customer to decide which Standard Entry Class Code (SEC) to use when processing ACH?