Most Popular Operations Content
Holds and new accounts
02/19/2023
How long can we hold a personal check drawn on a bank in another state deposited to a new account?
My intuition passed it’s last two fair lending exams. Our program is fine.
02/19/2023
Why should I worry about fair lending, my intuition passed it’s last two fair lending exams. Our program is fine.
Distance doesn’t affect availability
02/12/2023
Our bank is in Florida. Do we have to make a deposit of a $5,000 check on a bank on Guam available as fast as a deposit of a $5,000 check on a bank in Georgia?
Redisclosures for Representments
02/12/2023
We have changed our verbiage on our fee schedule to match the verbiage on our important terms and conditions regarding representments of checks. I was going to send out a letter with the updated fee schedule, but due to cost I would like to include the separate letter in the statement envelope. Does anyone see an issue with this?
Aging infrastructure and siloed platforms across in-branch and remote payment channels cause friction, surging costs and poor user experiences
02/12/2023
How do you know when it’s time to refresh your image acquisition platforms?