Latest Operations - Section 326 Topics

Question: We received a letter in the mail from an elderly customer and her daughter. The mother recently moved, out of state, to live with her daughter.

The New York office of the U.S. Secret Service recently reported breaking up a major Social Security Administration fraud that also involved banks.

Question: We're trying to set up an automatic system for accepting stop payments.

The problem was, even though she was extremely thorough and efficient, she was rude to customers and employees alike, and had frequent and violent mood swings.

Question: When we are presented with a death certificate to close out a burial reserve account, should we require a signature on the withdrawal?