Can we require a copy of a customer’s receipt if they are disputing the amount of a charge?
How should withdrawals from UTMAs be handled? Payable to the minor, payable to the custodian, payable to the UTMA, or does it matter?
What is involved with imaging for trust accounts?
If NSF fees occur outside of the “statement + 60-day time period” that would not have occurred without the unauthorized EFTs, is the bank required to refund those as well or only NSF fees that were applied within the statement + 60 day period?
When access is given on a device, is the customer liable for any transactions that happen on their device?