Vendor Guru Q&A - Operations

Latest Operations - Social Networking Topics

Risks in social media use

04/30/2017

Since some employees have used social media for years without a problem, I guess I don’t understand why there is concern now about risks. What risks are there?

How can banks create a dialogue with their customers via Facebook or other social media without being drawn into situations where a customer or the banker might make a social media mistake (e.g., posting an account number online)?

Who has time for all of social media?

04/23/2017

We are a small bank and our marketing department wants a big presence, but with limited staff and there seem to be more social media varieties than we have time for. Are there any suggestions that allow a small bank to leave a big footprint on social media?

Social Networking Risks

10/10/2011

We are looking at using social networking for our bank. What are some risks to evaluate?

New Forms of Marketing

05/04/2009

We have employees who have joined Facebook, Twitter, Linkedin and the like. These are social networking sites and what employees do on their own time is their own business. Are we responsible for advertising compliance if they solicit business in these sites, as they strive to make new accounts goals?

Premium Content View All

Grandparent Scams

Question: We had an elderly customer visit our branch a few weeks ago, wanting to make a rather large cash withdrawal ($9,500).

Financial Literacy Via Web

Cardinal Bank in the Northern Virginia area has focused efforts on providing school children the opportunity to learn about and practice personal finance.

OFAC Sanctions under a 1917 law

01/24/2021

What is the only OFAC Sanctions program that is still active under the authorities of “The Trading With the Enemy Act of 1917 (TWEA - 50 U.S.C. 4301-4341 )“?

Invalid Login Attempts to Online Banking

01/24/2021

Many of our members have received a notification (email) of an invalid login attempt to our online banking. Our online banking requires a username and password to login. When we question our online platform, they advise the attempts are third party aggregators attempting to login using the username our member provided to the 3rd party companies. However, when we question our members, they have not provided their login credentials to another company. The login attempts are attempted from the service provider Amazon.com,inc. Is anyone familiar with this or does anyone have similar issues with invalid login attempts?

Latest Operations - Social Networking Topics

Pages

Pages

hot right now