Most Popular Operations Content
Reg E is “use dependent”
03/17/2024
I have heard that business accounts do not fall under Reg E. How does this apply to internet banking and what about a business account that is a sole proprietorship?
QC critical documents
03/17/2024
What is a “QC critical” document?
ACH return deadlines
03/17/2024
How long do we have to return an unauthorized ACH debit entry?
When vendors are not cooperative
03/17/2024
How do you deal with a vendor point of contact who is not providing you with the documentation that you are requesting?
Due diligence cannot rely on vendor reputation
03/17/2024
Do we really need to conduct due diligence on all of our 3rd party vendors, including fintechs? I can understand the ones that appear to be riskier, but there are some that are very well-known in the industry and are very well respected. Wouldn’t the regulators just see the same thing in our file as they did the last bank they just left?