If VISA requires a customer letter to file a chargeback for an unauthorized and we do not receive it, can we deny the cardholder’s claim?
If a customer places an order online, but never receives their merchandise, do we have to investigate?
Our regulators asked us for our procedures for waiving overdraft fees. What are they looking for?
How can we open businesses online under current Customer Identification Program?
Since Reg E does not apply to businesses, do we have to investigate a fraudulent business debit card transaction?