Would we still have to ask purpose, source and transactional questions?
What is an exception report?
Since Reg E does not apply to businesses, do we have to investigate a fraudulent business debit card transaction?
We closed our investigation when we received credit from Mastercard after filing our chargeback. Later the merchant provided information showing that our customer performed the transaction and took the money back. Can we debit the customer’s account?
How can we determine if our service is making or losing money?