Most Popular Operations Content
Capturing Value from the BITS Shared Assessments Program
03/16/2009
How can the bank benefit from the BITS Shared Assessment Program?
Money Orders Purchased with Altered Check
03/16/2009
A non-customer altered a customer's check and bought two bank money orders with some of the funds. One money order cleared yesterday, can we return this money order? Our customer came in Saturday and filed the paperwork for an altered check. Can we put a stop payment on the other money order issued from our bank since it has not cleared?
Focusing on Revenue Growth in a Downturned Market
03/16/2009
With all the change going on inside our bank during this economy, much attention has been focused on expense reduction and process improvement. How do we focus on revenue growth during all the turmoil?
Employer/Employee Contributions on HSA Statements
03/16/2009
Are banks required to show employer and employee contributions separately on HSA account statements?
Sending Email Ads to Selected Brokers
03/16/2009
My marketing department is planning on sending e-mails containing lending advertisements for selected brokers. I received one for review and it contained commercial loan information such as rate, terms and a picture of the location. I know Reg Z doesn't cover advertising for this as long as we have the EH logo, but what about privacy issues? Are we still required to send an authorization to the business customer allowing us to use the deal and send it to our selected brokers?