We're thinking of deploying a remote deposit capture solution. How do we manage the check scanner hardware that our customers will need to scan their deposits?
Currently we train our tellers when voiding a cashier's check to write a $1 in the lower right hand corner of the cashier's check. Is there some regulation that states this is necessary to void the check? I have looked in the UCC, and through your previous articles, but can not find anything that states "why" this should be done.
We need to offer a remote deposit capture solution quickly but don't have the internal resources to do so. What other options are available?
Customer has recently notified us that he is in the service. His effective date for a lower payment is February 2003 however at that time the April 2003 payment was due. We have to reverse the payments to reduce his interest rate to 6%. Does the new interest rate begin with the February 2003 payment made in December 2002, before he went into the service, or does it begin with the April payment which was paid in January 2003?
We have an attorney doing closings for us that include a HUD-1 and a loan recap (indicating the APR) for non-consumer loans. Should we request that the attorney stop doing this, and are there any problems if we have these documents in a business purpose file?