Most Popular Operations Content
Marketing Button - Indoor Signage?
12/15/2008
Is a marketing button for bankers to wear considered an indoor sign for compliance purposes? Do we really have to spell out APY, etc?
Business Continuity Planning Basics
12/15/2008
What are the basic areas to consider in Business Continuity Planning?
Setting up a Blog or a Facebook Page
12/15/2008
I was wondering how to set up a blog for their bank or a Facebook page for the bank. Marketing is moving forward with the idea. What should we be considering in setting up something like this? Any specific compliance issues?
Communications and Business Continuity
12/15/2008
What should be considered when planning communications for a business continuity plan?
Non-bank Verbal Cross-sell
12/15/2008
If a non-bank call center wants to inform customers of an FDIC insured product their affiliate bank offers, and they do it verbally, is it considered an ad? This is part of the script: "I would like to let you know that ABCD Bank has several choices to allow you to secure your savings with full FDIC insurance protection and still get industry leading rates. For example, the current APY for a 12-month CD is ***%." Must they state the minimum amount and penalty for early withdrawal because of this trigger term or are they ok since they are not a bank?