Most Popular Operations Content
Current Customer CD Promo - Follow Up Phone Call
08/25/2008
We are sending a CD promotion to current customers and would like to follow up with a phone call. I believe this is alright to do because they are existing customers, but are there any other policies we need to follow or be aware of?
Advertising Non-FDIC Insured Products on Website
08/25/2008
I have recently taken over the compliance role for our banks internet banking department. I understand that when we are advertising securities products, we have to ensure that consumers are aware the product is not FDIC insured and may lose value. Our product marketing team utilizes banners on our website pages for advertising purposes. Of course I would prefer that banners advertising FDIC insured products not be allowed for pages advertising non-FDIC products such as insurance and securities. Are there regulations to support my preference. If so can you provide them to me, or should I allow both product types on the same internet page as long as the disclaimers specifically explain the FDIC coverage?
"Member FDIC" Statement
08/25/2008
If our privacy brochures have the bank's logo and name printed on them, is the "Member FDIC" statement required to be present as well?
Right of Setoff on Depost of Stimulus Check
08/25/2008
Can a bank setoff an overdraft with the deposit of a stimulus check or is this considered a government benefit that cannot be used for setoff?
Endorsing & Signing Over a Treasury Check
08/18/2008
Can someone endorse a U.S. Treasury Check and sign it over to someone else to either cash or deposit into the bank?