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Document imaging vs. document tracking
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How are document imaging and tracking different?
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What is one example of AI going wrong in marketing?
AI, AML and Fraud Detection
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Are written policies and procedures required?
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Does our bank have to have a written policy or procedures for handling garnishments?
Can this error claim be denied?
09/29/2024
I am working on a Reg E dispute where a customer insists, he did not make a transfer on Western Union, and it is fraudulent. Western Union denied the chargeback and sent thetransaction to me which has all of customer's information as sender, including name, email address, home address, and phone number, and they state it was authorized...The only thing I see as "off" is the IP address is out of state. Can I revoke provisional and deny the claim based on this proof from Western Union or not, since customer insists he did not do it?