Most Popular Operations Content
Finding a Compliant Overdraft Privilege Program
02/23/2004
I'm considering implementing an overdraft privilege program at my bank, but I want to make sure the program I select is compliant with regulations. What should I look for to determine if the program I'm considering is compliant?
Owning Accounts After Death of Depositor
02/23/2004
Are there accounts that allow a depositor to name a person to own the accounts after death of this depositor? During the life of the depositor, that named person has NO ownership rights in the account. I am wondering what the difference is between the Totten Trust accounts and the Payable on Death (POD)accounts?
Advisory Boards Made Up of Bank Customers
02/23/2004
We're thinking about starting advisory boards made up of bank customers at each of our branches. Where can I go as a resource for such things as other bank's success stories, how to utilize, how big, how often to meet, board objectives, meeting agenda topics, etc.?
Stopping a Collection Item
02/23/2004
We recently received an unpaid check for collection which is normal, but the strange thing is that we originally returned the check because of a Stop Payment on the item. Unfortunately, the person who received the collection in the mail overrode the stop payment, paid the item and submitted the funds to the requesting bank. Now, our customer is complaining that we shouldn't have paid it on collection. I've never seen a stopped item come in for collection before. Was the requesting bank deliberately trying to "pull one over" on us? Do we have any recourse here?
Is this Discrimination?
02/23/2004
by Gerard Panaro, BOL Guru