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Andy Zavoina

Andy Zavoina, CRCM, is an Executive Vice President and Chief Relationship Officer with the Glia Group, Inc., best known for its interest in He joined Glia and BOL in 2003.

Mr. Zavoina has been in finance and banking for over 39 years. Over 20 years were with a two-bank holding company which had $534 million in assets, 89 branches spanning Texas and nearly 500 ATMs. He managed loan workouts, has been a consumer, commercial and real estate lender, managing those departments, as well as being his banks first Webmaster. He was responsible for compliance -management, -auditing, and -training for both banks.

Andy is a frequent webinar presenter for BOL Learning Connect and a key contributor to conferences put on by BOL Conferences, Inc. In addition, Andy teaches live presentations at state association schools and regional compliance organizations across the U.S. and has served on the faculty of national banking schools. He has written articles and lectured on many facets of compliance, the use of the internet and technology as a tool, as well as compliance in cyberspace.

As a BankersOnline Guru, Andy assists banks in every day, and not so every day, compliance questions on BankersOnline, and other organizations.

Mr. Zavoina is a recipient of the American Bankers Association’s Distinguished Service Award for his involvement and accomplishments in the field of regulatory compliance management. He is a past Chairman of the ABA’s Compliance Executive Committee, the Editorial Advisory Board for the ABA Compliance Magazine and served as a member of the ABA’s Compliance School Board. He also served on the Texas Bankers Association's Compliance Committee.

He is a graduate of the ABA National Commercial Lending School, National Compliance and National Graduate Compliance School and is a Certified Regulatory Compliance Manager with the Institute of Certified Bankers.

You can reach Andy on the Internet by using his e-mail address,, or visiting

Upcoming Training Featuring This Presenter

TuesdayJuly 18, 2023

Advertising Rules

Advertising Rules

$4,445,000 – That is what the CFPB fined nine mortgage lenders in in less than a four-month span in 2020 for false advertising.

On-Demand Training Featuring This Presenter

Recorded on May 17, 2023

Permanent course title goes here (no "Live -" or date)

Recorded on April 20, 2023

Managing UDA(A)P and Complaints to Mitigate Risk

Recorded on March 22, 2023

Reg E Deep Dive into What Matters Most

Reg E Deep Dive into What Matters Most

One banker commented “Reg E hasn’t changed, so what’s to learn?” While the Reg itself and the commentary haven’t changed, interpretations of who is a financial institution, what is an error and who has to investigate those errors have.

Recorded on February 22, 2023

Common Compliance Violations and Hot Topics

Common Compliance Violations and Hot Topics

Nobody wants compliance mistakes but when they are tolerable and in moderation, you learn from them and that’s an improvement. Mistakes can be great when you learn from someone else’s because you don’t suffer the consequences.

Recorded on January 18, 2023

Annual LENDING Compliance Recap

Annual LENDING Compliance Recap

It is a fact that, “you don’t know, what you don’t know.” But you will be responsible for all things compliance that you should know. You are responsible for ALL of the compliance changes, updates and guidance issued in 2022.


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