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Andy Zavoina

Andy Zavoina, CRCM, is an Executive Vice President and Chief Relationship Officer with the Glia Group, Inc., best known for its interest in BankersOnline.com. He joined Glia and BOL in 2003.

Mr. Zavoina has been in finance and banking for over 42 years. Over 20 years were with a two-bank holding company which had $534 million in assets, 89 branches spanning Texas and nearly 500 ATMs. He managed loan workouts, has been a consumer, commercial and real estate lender, managing those departments, as well as being his banks first Webmaster. He was responsible for compliance -management, -auditing, and -training for both banks.

Andy is a frequent webinar presenter for BOL Learning Connect and a key contributor to conferences put on by BOL Conferences, Inc. In addition, Andy teaches live presentations at state association schools and regional compliance organizations across the U.S. and has served on the faculty of national banking schools. He has written articles and lectured on many facets of compliance, the use of the internet and technology as a tool, as well as compliance in cyberspace.

As a BankersOnline Guru, Andy assists banks in every day, and not so every day, compliance questions on BankersOnline, BankCompliance.com and other organizations.

Mr. Zavoina is a recipient of the American Bankers Association’s Distinguished Service Award for his involvement and accomplishments in the field of regulatory compliance management. He is a past Chairman of the ABA’s Compliance Executive Committee, the Editorial Advisory Board for the ABA Compliance Magazine and served as a member of the ABA’s Compliance School Board. He also served on the Texas Bankers Association's Compliance Committee.

He is a graduate of the ABA National Commercial Lending School, National Compliance and National Graduate Compliance School and is a Certified Regulatory Compliance Manager with the Institute of Certified Bankers.

You can reach Andy on the Internet by using his e-mail address, andyz@bankersonline.com, or visiting https://www.bankersonline.com

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On-Demand Training Featuring This Presenter

Recorded on August 06, 2019
 

Freebies, Bonuses and Contests

Freebies, Bonuses and Contests

The conundrum, a branch wants to raffle off homemade pies to raise money for a charity near and dear to the heart of those bankers. But is this a raffle, a contest or a lottery?

Recorded on July 11, 2019
 

Reg E Claims: Just do them right!

Reg E Claims: Just do them right!

You know what makes me mad? It’s when a customer makes a stupid choice to EFT money, then wants to make a claim so they can get that money back from the bank. When the bank has a claim for an unauthorized EFT, it costs the bank real money.

Recorded on June 06, 2019
 

A to Z of Reg B – Basic Training

A to Z of Reg B – Basic Training

The headline read, “Lawsuit alleges discriminatory lending practices by Liberty Bank.” Whether the case involves a lawsuit from a government agency or an independent one, the reputation risk is real and “innocent until proven guilty” can be a media m

Recorded on May 08, 2019
 

E-SIGN - Use It Write or Not at All

Recorded on April 03, 2019
 

Complaints – It’s not Yada Yada Yada

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