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Andy Zavoina

Andy Zavoina, CRCM, is an Executive Vice President and Chief Relationship Officer with the Glia Group, Inc., best known for its interest in BankersOnline.com. He joined Glia and BOL in 2003.

Mr. Zavoina has been in finance and banking for over 42 years. Over 20 years were with a two-bank holding company which had $534 million in assets, 89 branches spanning Texas and nearly 500 ATMs. He managed loan workouts, has been a consumer, commercial and real estate lender, managing those departments, as well as being his banks first Webmaster. He was responsible for compliance -management, -auditing, and -training for both banks.

Andy is a frequent webinar presenter for BOL Learning Connect and a key contributor to conferences put on by BOL Conferences, Inc. In addition, Andy teaches live presentations at state association schools and regional compliance organizations across the U.S. and has served on the faculty of national banking schools. He has written articles and lectured on many facets of compliance, the use of the internet and technology as a tool, as well as compliance in cyberspace.

As a BankersOnline Guru, Andy assists banks in every day, and not so every day, compliance questions on BankersOnline, BankCompliance.com and other organizations.

Mr. Zavoina is a recipient of the American Bankers Association’s Distinguished Service Award for his involvement and accomplishments in the field of regulatory compliance management. He is a past Chairman of the ABA’s Compliance Executive Committee, the Editorial Advisory Board for the ABA Compliance Magazine and served as a member of the ABA’s Compliance School Board. He also served on the Texas Bankers Association's Compliance Committee.

He is a graduate of the ABA National Commercial Lending School, National Compliance and National Graduate Compliance School and is a Certified Regulatory Compliance Manager with the Institute of Certified Bankers.

You can reach Andy on the Internet by using his e-mail address, andyz@bankersonline.com, or visiting https://www.bankersonline.com

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On-Demand Training Featuring This Presenter

Recorded on October 20, 2016
 

Mobile Home Loan Compliance

Mobile Home Loan Compliance

Whether you are taking a mobile home as a part of a loan workout or to help provide affordable housing in your market, there are many myths and truths about your compliance obligations and you need to know the difference.

Recorded on October 13, 2016
 

Social Media, Deal with It

Social Media, Deal with It

The guidance from the FFIEC indicates that all banks need to address social networking. You need to care about social media if your bank or your employees have a presence.

Recorded on September 27, 2016
 

Complaints – Getting the benefit, Losing the Grief

Complaints – Getting the benefit, Losing the Grief

Each regulatory agency monitors and measures complaints and reviews them during examinations. Complaint handling is a customer service issue with compliance implications, and checks and balances are needed to handle it correctly.

Recorded on August 15, 2016
 

A - Z of Reg E

A - Z of Reg E

Violations of Reg E aren’t limited to claims processing. That is why you must be familiar with Reg E from 1005.01 all the way thru 1005.36.

Recorded on June 15, 2016
 

E-SIGN - Use It Write or Not at All

E-SIGN - Use It Write or Not at All

Electronic delivery can be your virtual friend, helping you save time and money and satisfy customers who want information delivered quickly.

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