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Andy Zavoina

Andy Zavoina, CRCM, is an Executive Vice President and Chief Relationship Officer with the Glia Group, Inc., best known for its interest in He joined Glia and BOL in 2003.

Mr. Zavoina has been in finance and banking for 35 years. Over 20 years were with a two-bank holding company which had $534 million in assets, 89 branches spanning Texas and nearly 500 ATMs. He managed loan workouts, has been a consumer, commercial and real estate lender, managing those departments, as well as being his banks first Webmaster. He was responsible for compliance -management, -auditing, and -training for both banks.

Andy is a frequent webinar presenter for BOL Learning Connect and a key contributor to conferences put on by BOL Conferences, Inc. In addition, Andy teaches live presentations at state association schools and regional compliance organizations across the U.S. and has served on the faculty of national banking schools. He has written articles and lectured on many facets of compliance, the use of the internet and technology as a tool, as well as compliance in cyberspace.

As a BankersOnline Guru, Andy assists banks in every day, and not so every day, compliance questions on BankersOnline, and other organizations.

Mr. Zavoina is a recipient of the American Bankers Association’s Distinguished Service Award for his involvement and accomplishments in the field of regulatory compliance management. He is a past Chairman of the ABA’s Compliance Executive Committee, the Editorial Advisory Board for the ABA Compliance Magazine and served as a member of the ABA’s Compliance School Board. He also served on the Texas Bankers Association's Compliance Committee.

He is a graduate of the ABA National Commercial Lending School, National Compliance and National Graduate Compliance School and is a Certified Regulatory Compliance Manager with the Institute of Certified Bankers.

You can reach Andy on the Internet by using his e-mail address,, or visiting

Upcoming Training Featuring This Presenter

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On-Demand Training Featuring This Presenter

Recorded on April 19, 2018

Complaints and UDAAP – The Risk is Real

Complaints and UDAAP – The Risk is Real

Paraphrased, here is what one circuit court said, “consumers are protected from a company’s deception, even if they never actually read its disclosures.” The world of compliance is different when you consider UDAAP whether with one or two “A’s”.

Recorded on March 22, 2018

A to Z of Reg E

A to Z of Reg E

We all know that when we think of Reg E, we think of claims. But violations of Reg E happen outside of claims processing. You must be familiar with Reg E from § 1005.01 all the way through 1005.36.

Recorded on February 22, 2018

Is Your Website Ready for an Audit

Is Your Website Ready for an Audit

Websites are not a secondary means of advertising or information delivery. Risks are increasing as banks increase the functionality of their sites and customers go to their web addresses more than their branches.

Recorded on January 24, 2018

Bank Obligations to ID Theft Victims

Recorded on January 11, 2018

Annual Lending Compliance Recap

Annual Lending Compliance Recap

Don’t wake up in a cold sweat worried that some lending compliance changes have escaped your notice! Tune in to this program for a quick rundown of what’s new, what’s changed, what you need to watch out for.


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