Skip to content

Brian Crow

Brian Crow is Executive Vice President at Thomas Compliance Associates, Inc. in Chicago, IL. Brian brings 20 years of prior banking experience to the consulting field. He was most recently Assistant Vice President and BSA Administrator for a suburban Chicago bank, where his responsibilities included preparing the bank's annual BSA risk assessment and audit documentation. Earlier as Operations Officer at the same bank, Brian monitored AML activity, aided in the implementation of the bank's AML software, and designed the bank's authentication blocking program that helped to reduce debit card fraud losses by 95 percent. Brian's responsibilities also included managing the bank's Regulation E claims, managing the bank's courtesy overdraft program, reviewing Reg CC hold notices for accuracy, and processing claims for fraudulent signatures and endorsements.

Mr. Crow has been, and continues to be, an education consultant for BOL Learning Connect, conducting webinars that have covered VISA/MasterCard chargebacks, debit card compliance and fraud prevention for hundreds of banks. It was in this role that Mr. Crow was recognized as a Bankers Online Guru in 2011.

Like many of us, Mr. Crow began his banking career as a teller, working his way up to head teller and then branch management responsibilities. He earned a B.A. degree in Theology from Concordia University, River Forest, Illinois. Because of his education background, Brian has been given the unofficial title of "Security Evangelist" as he strives to help financial institutions protect their bottom line from losses related to fraud. You can contract Brian at b_crow@tcaregs.com.

Upcoming Training Featuring This Presenter

There are no Upcoming LIVE Webinars featuring this Presenter

On-Demand Training Featuring This Presenter

Recorded on October 16, 2019
 

Mastercard & Reg E Error Resolution

Mastercard & Reg E Error Resolution

Regulation E came back into the news in a big way in 2019 as the CFPB levied a $3.5 million civil money penalty and $12 million in restitution against an institution for incorrectly processing dispute claims.

Recorded on October 15, 2019
 

VISA and Reg E Error Resolution

VISA and Reg E Error Resolution

Regulation E came back into the news in a big way in 2019 as the CFPB levied a $3.5 million civil money penalty and $12 million in restitution against an institution for incorrectly processing dispute claims.

Recorded on October 18, 2018
 

Mastercard & Reg E Error Resolution

Mastercard & Reg E Error Resolution

In April 2016 Mastercard reorganized all of its chargeback codes into four major categories, Authorization-related chargebacks, Cardholder dispute chargebacks, Fraud-related chargebacks and Point-of-Interaction errors.

Recorded on October 11, 2018
 

VISA and Reg E Error Resolution

VISA and Reg E Error Resolution

VISA recategorized its chargeback reason codes in April 2018. These changes could impact your Reg E investigation processes as well as non-reg E related disputes.

Recorded on April 27, 2018
 

Last Minute Training Tips for BO and CDD

Last Minute Training Tips for BO and CDD

You need a full understanding of FinCEN's two significant guidance documents and the 63 FAQs they contain, in order to fully comply with the regulations on Beneficial Ownership Requirements for Legal Entity Customers and the codification of a &q

Pages

Search Webinars