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Brian Crow

Brian Crow is Executive Vice President at Thomas Compliance Associates, Inc. in Chicago, IL. Brian brings 20 years of prior banking experience to the consulting field. He was most recently Assistant Vice President and BSA Administrator for a suburban Chicago bank, where his responsibilities included preparing the bank's annual BSA risk assessment and audit documentation. Earlier as Operations Officer at the same bank, Brian monitored AML activity, aided in the implementation of the bank's AML software, and designed the bank's authentication blocking program that helped to reduce debit card fraud losses by 95 percent. Brian's responsibilities also included managing the bank's Regulation E claims, managing the bank's courtesy overdraft program, reviewing Reg CC hold notices for accuracy, and processing claims for fraudulent signatures and endorsements.

Mr. Crow has been, and continues to be, an education consultant for BOL Learning Connect, conducting webinars that have covered VISA/MasterCard chargebacks, debit card compliance and fraud prevention for hundreds of banks. It was in this role that Mr. Crow was recognized as a Bankers Online Guru in 2011.

Like many of us, Mr. Crow began his banking career as a teller, working his way up to head teller and then branch management responsibilities. He earned a B.A. degree in Theology from Concordia University, River Forest, Illinois. Because of his education background, Brian has been given the unofficial title of "Security Evangelist" as he strives to help financial institutions protect their bottom line from losses related to fraud. You can contract Brian at

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On-Demand Training Featuring This Presenter

Recorded on August 25, 2015

MasterCard & Reg E Error Resolution

Recorded on August 20, 2015

Automated Monitoring Systems: Implementation to Validation

Recorded on October 22, 2014

Advanced VISA Error Resolution

Advanced VISA Error Resolution

Once an institution has filed a chargeback, the hope is that the merchant will never respond and the claim can be closed in the cardholder's favor. However, this is rarely the case.

Recorded on July 09, 2014

Skimmers & Hackers & Phishers...Oh My!!!!

Skimmers & Hackers & Phishers...Oh My!!!!

Debit Card fraud has grown to be an $11 billion industry. It may seem that the payment card industry has been slow to keep up with this alarming trend as the methods of obtaining card data exceed those of prevention.

Recorded on February 27, 2012

Tax Refund Fraud: Detection and Deterrence


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