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John Burnett

John Burnett joined Glia Group, Inc., and BankersOnline in 2004, and currently serves as Executive Editor. He is a 1990 honors graduate of the Stonier Graduate School of Banking and is an alumnus of the ABA National Compliance School, where he served on the faculty for several years.

John began his banking career in high school when he started as a teller at a $15 million bank that didn't have account numbers for its checking accounts (he says they actually filed by signature!) He joined Cape Cod Bank and Trust Company in 1971 and assumed the position of Compliance Officer in 1976. He also served as corporate secretary and secretary of CCBT's Board of Directors, as well as Clerk of the bank's holding company.

He was a member and Chair of the Massachusetts Bankers Association Legal and Regulatory Compliance Committee, and a member of the American Bankers Association Compliance Executive Committee and NCS/NGCS Advisory Board. He is a regular presenter of BOL Learning Connect webinars and a presenter at BOL Conferences events. As a BOL Guru, John assists bankers handle common and uncommon compliance challenges on the site and its paid subscription service,

You can contact John via email at

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Recorded on February 06, 2019

Garnishment of Protected Funds

Garnishment of Protected Funds

Failure to process a garnishment correctly can leave a financial institution directly liable for the funds it failed to deliver. In some states, that failure can make it liable for the entire amount of the judgment.

Recorded on January 15, 2019

Annual OPERATIONS Compliance Recap

Annual OPERATIONS Compliance Recap

Have you checked all the boxes on your list of Operations changes from 2018? Is there something you missed during the time you spent focused on any of the inevitable distractions?

Recorded on December 12, 2018

Overdrafts – A Current View

Recorded on December 06, 2018

Handling Return Items

Handling Return Items

Return items come in so many different forms. There are incoming and outgoing returns, ACH items, images, and yes, even the occasional paper check!

Recorded on September 26, 2018

Stop That Payment!

Stop That Payment!

Your customer is anxious to undo a transaction he’s initiated by ordering you not to make payment.


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