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John Burnett

John Burnett joined Glia Group, Inc., and BankersOnline in 2004, and currently serves as Executive Editor. He is a 1990 honors graduate of the Stonier Graduate School of Banking and is an alumnus of the ABA National Compliance School, where he served on the faculty for several years.

John began his banking career in high school when he started as a teller at a $15 million bank that didn't have account numbers for its checking accounts (he says they actually filed by signature!) He joined Cape Cod Bank and Trust Company in 1971 and assumed the position of Compliance Officer in 1976. He also served as corporate secretary and secretary of CCBT's Board of Directors, as well as Clerk of the bank's holding company.

He was a member and Chair of the Massachusetts Bankers Association Legal and Regulatory Compliance Committee, and a member of the American Bankers Association Compliance Executive Committee and NCS/NGCS Advisory Board. He is a regular presenter of BOL Learning Connect webinars and a presenter at BOL Conferences events. As a BOL Guru, John assists bankers handle common and uncommon compliance challenges on the site and its paid subscription service,

You can contact John via email at

Upcoming Training Featuring This Presenter

TuesdayMarch 10, 2020

Live Webinar - Remittance Transfers Update- March 10, 2020

FridayMarch 27, 2020

Developing Procedures for Third-party Claims for Funds and Info

Developing Procedures for Third-party Claims for Funds and Info

When your institution is presented with a third party’s claim for funds from or information about a customer’s accounts or business relationship with the institution, there is little time to consult with bank counsel to determine how or whether to re

TuesdayApril 14, 2020

Live Webinar - FinCEN’s new CTR instructions - April 14, 2020

On-Demand Training Featuring This Presenter

Recorded on February 19, 2020

Live Webinar - UTMA Basics - February 19, 2020

Recorded on January 14, 2020

Annual OPERATIONS Compliance Recap

Annual OPERATIONS Compliance Recap

Have you taken care of all the Operations changes on your list from 2019? Is there something you missed when you were fighting any of the inevitable compliance “fires” that popped up?

Recorded on November 19, 2019

Managing Unauthorized ACH Items

Managing Unauthorized ACH Items

When your bank receives a claim that an ACH charge to a customer’s account was unauthorized, you have to respond correctly and your customer expects swift results.

Recorded on October 22, 2019

The Payday Lending Rule – Special 1-HOUR Update!

Recorded on September 24, 2019

DEPOSIT ACCOUNTS: Closings and Changes

DEPOSIT ACCOUNTS: Closings and Changes

There’s a right way and a wrong way to do most things, and closing and changing deposit accounts are not exceptions to that rule. Closing an account incorrectly can expose your bank to lawsuits and losses.


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