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John Burnett

John Burnett joined Glia Group, Inc., and BankersOnline in 2004, and currently serves as Executive Editor. He is a 1990 honors graduate of the Stonier Graduate School of Banking and is an alumnus of the ABA National Compliance School, where he served on the faculty for several years.

John began his banking career in high school when he started as a teller at a $15 million bank that didn't have account numbers for its checking accounts (he says they actually filed by signature!) He joined Cape Cod Bank and Trust Company in 1971 and assumed the position of Compliance Officer in 1976. He also served as corporate secretary and secretary of CCBT's Board of Directors, as well as Clerk of the bank's holding company.

He was a member and Chair of the Massachusetts Bankers Association Legal and Regulatory Compliance Committee, and a member of the American Bankers Association Compliance Executive Committee and NCS/NGCS Advisory Board. He is a regular presenter of BOL Learning Connect webinars and a presenter at BOL Conferences events. As a BOL Guru, John assists bankers handle common and uncommon compliance challenges on the site and its paid subscription service,

You can contact John via email at

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On-Demand Training Featuring This Presenter

Recorded on October 22, 2019

The Payday Lending Rule – Special 1-HOUR Update!

Recorded on September 24, 2019

DEPOSIT ACCOUNTS: Closings and Changes

DEPOSIT ACCOUNTS: Closings and Changes

There’s a right way and a wrong way to do most things, and closing and changing deposit accounts are not exceptions to that rule. Closing an account incorrectly can expose your bank to lawsuits and losses.

Recorded on August 27, 2019

Stop that Payment

Stop that Payment

Your customer is frantic! It’s Monday morning, and he wants your bank not to honor a payment he made over the weekend.

Recorded on August 13, 2019

The FDCPA Proposal – Why you Can’t Ignore it!

The FDCPA Proposal – Why you Can’t Ignore it!

It’s only a proposal, why should I listen in? Easy – because the final rule will very likely be similar to this proposal, and especially so if your bank, like so many others doesn’t send in a comment letter explaining what you do and do not support.

Recorded on August 05, 2019

Reg CC Amendments—a Briefing


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