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John Burnett

John Burnett joined Glia Group, Inc., and BankersOnline in 2004, and currently serves as Executive Editor. He is a 1990 honors graduate of the Stonier Graduate School of Banking and is an alumnus of the ABA National Compliance School, where he served on the faculty for several years.

John began his banking career in high school when he started as a teller at a $15 million bank that didn't have account numbers for its checking accounts (he says they actually filed by signature!) He joined Cape Cod Bank and Trust Company in 1971 and assumed the position of Compliance Officer in 1976. He also served as corporate secretary and secretary of CCBT's Board of Directors, as well as Clerk of the bank's holding company.

He was a member and Chair of the Massachusetts Bankers Association Legal and Regulatory Compliance Committee, and a member of the American Bankers Association Compliance Executive Committee and NCS/NGCS Advisory Board. He is a regular presenter of BOL Learning Connect webinars and a presenter at BOL Conferences events. As a BOL Guru, John assists bankers handle common and uncommon compliance challenges on the site and its paid subscription service,

You can contact John via email at

Upcoming Training Featuring This Presenter

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On-Demand Training Featuring This Presenter

Recorded on April 18, 2018

When a customer dies …

When a customer dies …

When your customer passes away, there are issues that must be addressed. Family members left behind often need to act without knowing what they can and cannot do with the decedent’s account or with checks payable to the deceased. They need guidance.

Recorded on April 11, 2018

New Mortgage Servicing Rules – Successors in Interest and Bankruptcy

Recorded on January 24, 2018

Bank Obligations to ID Theft Victims

Recorded on January 11, 2018

Annual Lending Compliance Recap

Annual Lending Compliance Recap

Don’t wake up in a cold sweat worried that some lending compliance changes have escaped your notice! Tune in to this program for a quick rundown of what’s new, what’s changed, what you need to watch out for.

Recorded on January 10, 2018

Prepaid Accounts

Prepaid Accounts

The CFPB’s Prepaid Accounts Rule was going to be effective October 1, 2017, but the Bureau pushed the implementation date back to April 1, 2018.


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