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2020 Legal Alert: TCPA Lawsuits Rising – Do You Know the Meaning of Consent?

Question: 
When can a consumer revoke consent to be called or texted?
Answer: 

A consumer can revoke his or her consent to be called or texted at any time, and through any reasonable means. Any consumer receiving communications must give prior consent; and, anyone who has given prior consent must also be given reasonable means to revoke.

Opportunistic plaintiffs' attorneys are actively taking advantage of customer contact restrictions – 3,034 TCPA lawsuits were filed in the first eleven (11) months of 2019! To avoid being a statistic in 2020, make sure you train your staff to understand when a consumer can revoke consent to be contacted by your bank!

Attend this webinar to discover more strategies to combat TCPA litigation and make your customer contact policies compliant.
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Learn more about Carly Souther’s webinar TCPA in 2020: Risks, Rules, & Regulation

First published on 02/02/2020

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