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ADA Requirements and Teller Lines

Answered by: 

Question: 
Do the ADA requirements apply to teller lines?
Answer: 

Absolutely. You have obligations on both the public side of the counter (barrierfree access to the service), and also on the employee side (reasonable accommodation of disabled employees' special needs.)

First published on BankersOnline.com 3/24/03

First published on 03/24/2003

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Filed under compliance as: 

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