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Aggravated ignorance doesn’t increase liability

Question: 
Why can't we hold customers liable for carrying their PIN with their card?
Answer: 

The regulation is clear and even uses this as an example when it discusses a customer’s negligence. Negligence doesn’t translate into liability.

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Learn more about Andy Zavoina’s webinar
A – Z of Reg E

First published on 07/23/2017

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