You would need to refer to your card issuer rules.
Billing Error Claims for Business Card Accounts
Reg Z covers individual consumer use for credit cards plus a few sections which are for business use, one of which is for unauthorized use if the business has been issued 10 or more cards. What is the rule and/or regulatory expectation on how to handle legitimate billing error claims (i.e., charged the wrong amount) from business card accounts? And, are there common business practices used in this scenario such as something parallel to the individual consumer rule in TILA, 1026.13?
First published on 09/01/2019