Answer:
Typically, persons who are not authorized signers should not be permitted to review any account information. Ask the board member to appear personally with an authorized signer and then they both can review the signature card and account activity. Then put an entry into your security or operations file describing the special access. Please don't let the member provide any "authorization note", even one that bears a notary stamp.
First published on BankersOnline.com 12/06/10