Business account unauthorized ACH claims

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Question:

If a business disputes a transaction as unauthorized and it is past the return timeframe, can we deny the claim since it is not a consumer account and Reg E does not apply?

Answer:

Your relationship with your business customer is defined by whatever deposit account agreement you have with the business. If you are not sure what your deposit agreement says on this question, ask legal counsel. If it is not addressed in your deposit account agreement, legal counsel may offer some guidance on how to proceed.