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Camera Placement

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Should our cameras be aimed at the customer, or at the teller station to review their work?

The answer is, it depends. Do you want the face of your robber and the person passing bad checks and getting cash advances on stolen credit cards, or are you looking for internal theft?

If internal losses are your primary concern, your cameras should be focused to the inside, but most often you trust that cash handling teller or they wouldn't be there. I recommend aiming the camera low and in the face of the customer. A second set of cameras may be aimed at the employees, but that wouldn't be my primary concern. Still, it helps when a customer can be seen switching cash that is on the counter, or to see cash being properly counted. Focus on your real purpose of the camera.

First published on 6/28/10

First published on 06/28/2010

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