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CFPB Holds Financial Institutions Accountable

What were financial institutions cited for in the CFPB's supervisory highlights?

Regulation E is a CFPB rule around EFT dispute resolution between financial institutions and consumers. Financial institutions were cited for placing more stringent requirements on consumers than the regulation allows, resulting in missed timeframes or wrongfully denied claims, and sometimes both.

Find out more about CFPB requirements.


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First published on 12/01/2019

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