Answer:
Answer by Karen Garrett:
A VISA Check card is a debit card, and is governed by Regulation E (EFT transactions) not credit rules. Therefore, you should follow EFT dispute resolution procedures.
Answer:
Answer by Andy Zavoina:
Be sure to carefully review the transaction. If it was done without accessing a line of credit (which could be a credit issue) and with a PIN, it is likely a Reg. E error resolution issue. If it was done without a PIN, the VISA (or MasterCard as applicable) error resolution rules would apply. These proprietary debit cards are often set to zero liability for the consumer.
First published on BankersOnline.com 2/3/03