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Compliance Info for Emailed DDA/SAV Statements

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Question: 
Where can I get information on compliance related to emailed DDA/SAV statements? We need to know if the customer has to pick up the email in a certain number of days.
Answer: 

There is no requirement that you follow up on emailed statements any more than you do on paper statements that you place in your outgoing mail. I believe that it's more important to remind your customers of their responsibility to ensure they receive and review promptly each statement.

First published on BankersOnline.com 11/10/08

First published on 11/10/2008

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