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Cost savings of implementing self-service content and information management systems

How can self-service content and information management technology deliver cost savings?

Enabling account holders and employees to share documentation through a secure two-way exchange can lead to tangible cost and efficiency savings. As a result, account holders no longer have to visit the branch to update or provide related collateral, extending the flexibility of remote banking to channels outside of transaction processing. In parallel, financial institutions extend their branding through the mobile channel, while saving on postage/courier costs and reducing call center volumes, allowing staff to focus on more important tasks.

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Alogent provides proven, end-to-end check payment processing, digital, online, and mobile banking, and enterprise content and information management platforms to financial institutions. Our unique approach spans the complete transaction ecosystem —capturing and digitizing transaction data, exception tracking, and automating entire transaction and loan management workflows so that information is available across the enterprise.

First published on 12/17/2023

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