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Customer Wants Credit Bureau History Changed

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Question: 
We have a customer requesting that we change the history reported to his credit bureau from derogatory to good. Is there any regulation that we could provide to the customer to state that we are not obligated to comply with the request?
Answer: 

Review section 623 of the FCRA concerning the reporting of accurate information.

First published on BankersOnline.com 10/27/08

First published on 10/27/2008

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