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DC/CC Payment Over the Phone?

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Question: 
May we accept a debit card and/or a credit card payment over the phone, using our credit card machine, to accept a payment for an in-house loan? (This is not a cash advance machine.) In Visa Core Rules #1.5.5.4 it states "At the option of Visa a Merchant may accept a Visa card as payment for an existing debt".
Answer: 

1.5.5.4 Payment of Existing Debt (Updated)
A Merchant must not accept a Card to collect or refinance an existing debt unless either:

● The Transaction results from conversion of a Merchant's existing card program to the Visa Program
or Visa Electron Program.

● The Merchant is a government agency and the Transaction represents a loan payment. In this case,
the Transaction amount must not equal the loan balance unless it is the final payment.

At the option of Visa, a Merchant may accept a Visa Card or Visa Electron Card as payment for an
existing debt. A Merchant must not accept a Visa Card or Visa Electron Card as payment for a debt
that is considered uncollectible (for example: payments to a collection agency). This does not apply to
a US Merchant.

First published on 09/02/2018

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