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Detecting elder financial exploitation

Question: 
What should banks do to detect elder financial exploitation?
Answer: 

Banks should monitor customer activity to detect anything that might be suspicious. Even if frontline employees don’t notice anything, most banks have predictive software that may identify changing patterns and trigger an alert for any anomalous activity, such as increased frequency and amounts of withdrawals, deposits of checks from unknown entities out of the area, first-time requests for payments through wire transfers, money orders or cashier’s checks.
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Learn more about Susan Costonis‘s webinar
Who’s Stealing Grandma’s Money? — Elder Financial Exploitation

First published on 03/17/2019

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