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Digital Signature Technology: Who is responsible?

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Question: 
What do we need to do to implement digital signature technology for our customers? Will the customers themselves work with third parties to establish their own digital signatures, or do they somehow need to work through us?
Answer: 

Different technologies available meet the most stringent requirements for authentication of a digital signature. But many of these do not work with one another. As a few methods begin to gain acceptance and market share, they will become the defaults and this may dwindle down to one or two, in time.

Until then it will depend on the contractual relationship the bank has with its customers. Will the bank accept only one method or will it accept any one of a selection. What are the customers comfortable with. Years ago some banks had a proprietary home banking program while others conversed with Quicken, Money or Managing Your Money. Eventually translators were written and many banks can use any of a variety of programs. The technology of digital signatures will likely follow the same path, but at a faster pace.

First published on BankersOnline.com 5/7/01

First published on 05/07/2001

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