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Disconnected imaging and exception tracking

Why is maintaining disconnected imaging and tracking systems inefficient?

Many exceptions relate to missing or expiring documents. Using separate imaging and tracking systems that are not connected can create unnecessary work for back-office staff. For example, a missing credit document from a commercial customer may need to be imaged and then manually adjusted in the tracking system.

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exception tracking.


Alogent provides proven, end-to-end check payment processing, digital, online, and mobile banking, and enterprise content and information management platforms to financial institutions. Our unique approach spans the complete transaction ecosystem —capturing and digitizing transaction data, exception tracking, and automating entire transaction and loan management workflows so that information is available across the enterprise.

First published on 10/08/2023

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