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Document management’s impact on commercial lending relationships

How can a financial institution’s document management practices impact commercial lending relationships?

Although document management is typically considered a back-office process, inefficient workflows can have a real effect on commercial lending relationships. For example, exclusively storing documents in hard-copy file folders makes it harder for staff to locate documents, which can lead to longer wait times for customers and misplaced documentation.

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Alogent provides proven, end-to-end check payment processing, digital, online, and mobile banking, and enterprise content and information management platforms to financial institutions. Our unique approach spans the complete transaction ecosystem —capturing and digitizing transaction data, exception tracking, and automating entire transaction and loan management workflows so that information is available across the enterprise.

First published on 10/22/2023

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