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Don’t close that account!

If the OFAC list now contains a name that matches our customer’s name, should we immediately close the account?

Definitely not. For one thing, it might be a false positive. For another thing, if it’s really your customer that is on the OFAC list, you have to freeze the account and report it to OFAC, not close it.
Learn more about Mary Beth Guard’s webinar
Telling Your Customer to Take a Hike!

First published on 07/09/2017

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