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EFTs & Aggravated Ignorance

Answered by: 

Question: 
Why can't we hold customers liable for carrying their PIN with their card?
Answer: 

The regulation is clear and even uses this as an example when it discusses a customer’s negligence. Negligence doesn’t translate into liability under Reg E.

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Learn more about Andy Zavoina’s Reg E’s Lions and Tigers and Bears, Oh My! webinar.

First published on 03/03/2024

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